Thank you for choosing to shop with us. We truly appreciate your support and want to ensure you have a positive experience. Please take a moment to review our refund policy before completing your purchase.
All Sales Are Final
• All sales are final and non-refundable unless your item arrives damaged or unusable due to a manufacturing defect.
• If your order arrives damaged, please contact us within 2 days of delivery and provide clear photo evidence so we can review the issue promptly.
Order Processing & Shipping
• Orders are packaged and shipped within one week of purchase.
• Preparation and handling typically take 1–4 business days before shipment.
• Delivery times depend on the shipping method selected at checkout:
– Standard Shipping: Estimated 2–5 business days.
Disputes & Order Delays
• Please be aware that filing a payment dispute may delay your order until the matter is resolved.
• If you experience any issues or concerns, we kindly encourage you to reach out to us directly. We are always happy to help and will do our best to resolve the situation quickly and fairly.
Contact us:
clearstonejewelerz@gmail.com
@clearstonejewelers on all social media